bt business contact

Suitable for smaller businesses who need more than what broadband can offer. Your order number will look like one of these. All prices exclude 20% VAT. We can only deal with BT Business accounts. Well need your site address and postcode, and an overview of what youll be using your connection for. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Contact BT Business. If you have an issue you can find out if is just you, or impacting others in your area. Compare leased line pricing and find the best fit for your business. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. Lessons BT Business Teach Us Business growth needs a rock-solid infrastructure. And if you do experience service stops, well provide money-back credit. Report a fault online to put things right. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Phone line not working properly? If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. Best if you're on your mobile. We're here to keep your teams connected as the trusted partner of businesses around the globe. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Monday - Friday. It's a little bit too early to track your order yet. Our purpose is as simple as it is ambitious: we connect for good. Price subject to survey and location. That means you get fast, reliable speeds. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services Complete account control at your fingertips. We know that the internet is key to your business, and downtime means lost revenue. Want to write to us? Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Discover SME solutions Get a 200Mbps leased line for 299/month (ex VAT). Weve updated our BT Business privacy policy. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. the new account(s) in My Permissions.Go to My permissions. Our SME solutions are for you. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Every single time. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Available 24/7. Use the contact options below once you have placed your order. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Has hybrid work affected my offices bandwidth needs. Monday-Friday08:30 - 17:00Free from UK landlines. Its quick, easy and available 24/7. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. Download our Service Level Agreement to find out more. Message. Cookies used for marketing and advertising purposes. Got up to 250 employees? Broadband & internet BTnet The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. This means finding the right BT phone number can be more difficult than you first thought. Connect your people and places with smart solutions tailored to your business. The Phone Book ; The Phone Book Find a Business. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. By phone 0800 800154. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. Or ring us on : 0800 672 331 Register a complaint Contact The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. We needed to save money for the good of the Gosport and Fareham Academy Trust. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Broadband not working properly? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Set up and alter your Direct Debits. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. All day, every day. We're sorry but you need to use a different order tracker for that reference. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. A BTnet Leased Line not quite right for you? Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Fix Problems and faults Contact Chat, phone, or email Contact us about. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. That means there are no busy periods or dips in data service to worry about. Price quoted only available on a 5-year term contract and applies to new circuits only. These cookies allowed us to study how users navigate on the website. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. This means no annoying lag or delays. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. That's why we've been named as a leading service provider by Gartner. All connections are subject to survey. Free from UK landlines. When you have a broadband connection, you share your bandwidth with others. Well offer the fastest fix with the first available visit youre in control to change it. Whatever industry youre in, weve got tailored solutions to help your people work smarter. By continuing to browse, you accept the use of cookies. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. Log in to report a fault and youll go straight to the correct place to fix problems. BT broadband complaints. Best if you're on your mobile. Search The Phone Book from BT to find contact details of businesses across the UK. The BT phone number and IVR options are available in the table below. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Running cloud-based applications. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Maybe there's a problem with your order. Its really that simple to contact BT Broadband by SMS. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Prices ex VAT. How does BTnet work with cloud applications? Discover solutions that are built for your business, whatever you do. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. You need your billing account number. You need your order reference number. Get answers to all your questions here. Data privacy and security practices may vary based on your use, region, and age. Here's how we'll help put things right. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Get help for all your BT Business products and services. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. I understand that any big company has large numbers of employees. Starts with 5 or 6 numbers, followed by 6 numbers. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Requesting a copy bill Check service status Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. 08:00 - 18:00. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. We aim to fix any faults within five hours day, night, or weekends. Sounds good doesnt it? BT Business App Save time, manage your account, and check your services at your fingertips Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Dont miss our hassle-free ways to help yourself. Another great way to contact BT without calling is to use the BT live chat service. Maybe there's a problem with your order. Contact sales. Our great-value business broadband offers fast speeds and a reliable connection. Our insights and events hub is your go-to destination for help and advice on the future of your business. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Weve got your order request and will be in touch soon to complete your order. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. Choosing a BT phone number or contact method is important to get a better customer service experience. How to Buy an Online Listing . Our SME solutions are for you. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. business Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. We aim to respond to your email within 48 hours - excluding weekends. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. We're one of the world's leading communications services companies. If you're on your computer, you can download WhatsApp for Desktop. Its consistent, reliable connectivity for your business. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Achieve a smarter digital future with our technology and business solutions for public sector providers. Hosting video calls. How to Contact BT Openreach? Work faster, smarter, safer, and stay connected with your world. We have a range of ways to get in touch for new and existing customers. The quickest and easiest way to contact us. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Make sure youre always connected with mobile, broadband, phone systems and more. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. later the dashboard view will be restored. Representative Office. If you add all your accounts track your order here. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Discover solutions that are built for your business, whatever you do. Starts with VOL followed by three and eleven numbers, Oops. 0 to 5 employees,250+ employees,6 to 249 employees. Mobile costs may vary. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. However, a well-designed system should route a customer to the right person. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Sometimes we can identify and fix a fault at the same time. Make sure you're always connected with mobile, broadband, phone systems and more. By email Send message We aim to respond to your email within 48 hours - excluding weekends. It is chaired by the chief executive. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. If an engineer needs to fix the fault, you can choose the best time for them to visit. Every single time. BT business solutions Work faster, smarter, safer, and stay connected with your world. When you run the tests online, well ask you simple questions, and let you know how well put things right. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Unfortunately, BT's phone system is not well designed. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Sorry, something went wrong. Weve broken down each way you can contact BT so you can choose the best option for you. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. This will involve a complete review of your complaint to make sure nothing has been missed. A business leased line, on the other hand, is a dedicated line just for you. Offer ends 5 March 2023. Fibre business broadband only 25.95/month. This is just a tiny fraction of the information contained on BT Business' contact page! Search The Phone Book from BT to find contact details of businesses across the UK. The developer provided this information and may update it over time. This price does not include in-life modifications, upgrades, or moves on existing services. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Whether you run a small or larger business, we have a BTnet solution for you. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Report a fault online to put things right. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board When you have team members working from different locations, a connection you can rely on is more important than ever. We only collect anonymous data. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Related Types of Business | Related Locations. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Contact BT . Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Be confident about transforming your business. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Adjust your speeds to align with your needs: it's internet that grows with you. Rest assured that your call is really important . Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Visit our online customer service help and support areas Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. BTnet Express From 50Mbps Ideal for smaller businesses Try contacting support if you still can't track your order. WhatsApp us, The quickest and easiest way to contact us. Download it now and use your device to be totally on top of things: View, pay, and download your bills. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Raise a general billing enquiry. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Starts with two letters followed by six or seven alphanumeric. If the system doesn't recognise what you've said, you will be able to choose from the options menu. If you need help quickly, use the other contact options. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. If you need to write to us, please check the back of your bill for the right address to use. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs

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