* Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. We're always looking for great talent. * Strong attention to detail with critical thinking skills Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. These teams are a critical component of Alights health care,retirement and HR-delivery services. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. #beAlight Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight is committed to the continued development of our colleagues. Lensa, Inc. - Lensa is a job search engine. You have already created a job alert with same filters. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. You will Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We promote healthy lifestyles and flexible work arrangements for our employees. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. . A Customer Service Representative also handles concerns, complaints, or other issues. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. Alight also offers a comprehensive benefits package. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. At Alight, we believe a company's success starts with its people. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. 2023 This training will take place during the first 5-weeks of your employment, and the hours are full time. Visit the company website to obtain information on the company and review the job description prior to your interview. Our Promise We reward continuous improvement and encourage you to own your own development. Tasks to include in a Customer Care job description . Customer Care Representative Human Resources. https://www.consumer.ftc.gov/articles/0243-job-scams. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. Copyright 2023 Grabjobs Pte.Ltd. * Bilingual (English/Spanish) is a plus * Express yourself in an open and honest manner Bilingual (English/Spanish) Customer Care Rep - Virtual. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. 1999 - * Make independent complex decisions within the scope of your authority The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Our story starts with a simple universal truth: Every business is a people business. This role is designed for people who have strong empathy and communication skills. We are forthright and genuine when we speak. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Customer Care Representative Human Resources. Check out our open opportunities below. Type: Full Time How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Insurance Health insurance Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Our people are our greatest assets at Alight Solutions because People Matter! Their job is to help ensure customer satisfaction. Be prepared to answer why you are interested in this particular job opening. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Visit investor site Looking for an Alight office? Job Details. to demonstrate your interest in the role. Ten paid holidays per calendar year (8 fixed and 2 floating). There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. View similar Customer Service / Guest Services jobs below. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . As a Customer Care Representative, you will report to a Customer Care Team Leader This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Read more Apply online instantly. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Alight Easy 1-Click Apply. Explore open roles at Alight. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. We want you to join our company with 25 years of industry experience. Apply for Sr. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Our people are our greatest assets at Alight Solutions because People Matter! In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Scroll down below to view similar jobs . View Job description, benefits and responsibilities. Disabled Person, Inc. Want to receive job alerts for similar jobs? Alight Easy 1-Click Apply. The estimated additional pay is $2,234 per year. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Knowing our products inside and out so that you can . Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Alight is committed to the continued development of our colleagues. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. In addition to a base salary, this position may be bonus eligible. It's why we're so driven to connect passion with purpose. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We combine data-driven . Its a permanent virtual customer care representative Job. Get hired today! About Alight Solutions Alight is a leading cloud-based human capital technology and services. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. I was responsible for keeping up to date with daily schedules and routines and managed all of . Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Health, Dental, Vision, Life Insurance and more. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . You will be notified during the hiring process which checks are required by the position. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Our story starts with a simple universal truth: Every business is a people business. Alight Easy 1-Click Apply. Our story starts with a simple universal truth: Every business is a people business. 2023 * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight believes diversity should be visible, valued, and sustained throughout the organization. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. READ MORE Important information: We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies.
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