Please enable Strictly Necessary Cookies first so that we can save your preferences! At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. They will be able to help you resolve the issue. How can such an airline still have such a loyal following. A client support delegate will be glad to help you. As a FTL, from one year I choose only LOT POLISH (FREE drinks&food, FREE baggage for FTL and seat, of course). more, You seem to have JavaScript disabled. I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. I always checked in . I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. So not even buy on board or a choice of beverages is available. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. I have confirmed seats for those chosen seats weeks in advance. Seat reservations after booking You can still reserve a seat even after you have booked your flight. Your feedback is important in helping us keep our community safe. Based in New Delhi, India. You will be asked to enter your information and then directed to a customer service representative. Multiple seat changes are permitted on the same leg of the trip. With other food airlines to choose from we will now avoid this airline. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. Is that just for LH flights or will that also be the case for LX/OS flights as well? The seat is reserved at least 52 hours before departure. I've been flying with LH since 1982 and they have progressively become worse and worse. Theyve been getting meaner and meaner and meaner with basically everything. The names of group members must be provided up to 14 days before departure. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. By this point I had paid for a seat assignment after my previous experience. If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. This is actually not that atypical for basic economy in general. But strangely only at FRA. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. In addition, you can enter passport and . The contract comes into effect with the electronic confirmation of the booking. FRA too has become a joke, worse than CDG. The Senator Lounges are ok but often crowded. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. The plane took off on time and arrived 45 min early and was not packed. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. Lufthansa is a new RYANAIR. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. : ABCD10 or 132-312334) and your name. This is taking profit at the expense of customers. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? If you disable this cookie, we will not be able to save your preferences. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. I think that Lufthansa can now be called a low cost airline after all these changes! I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. I would be able to accept this, if LH's tickets in Eco Light where cheap. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! At least for us, our United Flight to Munich in Premium Economy was much better than I expected. I Called Lufthansa to find out. In addition, you can enter passport and visa information, and enter details for the Secure Flight program. However, an upgrade is unfortunately not possible for technical or legal reasons in the following cases: Tickets that have not yet been issued; Tickets that are part of a group booking; Tickets whose booking includes a child under 2 With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait. Online seat selection is free of charge from 23 hours before your flight departure. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. Not worth it. To be honest, Skyteam offers the most competitive product in Europe. Once you have the PNR for the operating (ta && ta.queueForLoad ? I will avoid Lufthansa in the future as much as possible. She came back. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. The representative will be able to help you with any questions or concerns you have about your Reservation. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. Even BA let's you choose a seat 24 hour prior to departure. As Lufthansa described this option up until now: For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. Shame on you Luftansa ! Airlibe management should review this situation and take corrective action to restore the glory. On the day of my flight I also received confirmation for those seats. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? My issue is this: Pretty soon, they should all be wearing Black Shirts and a Swastika. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Hope this helps some people who arent aware of this - dont book a bag! Apparently , without his patronage, the airline would be bankrupt and never be able to fly again. They keep you in Germany forever? On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. It relates solely to the selected category (e.g. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445838', '');}, 'log_autolink_impression');Airline flight <<. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. I ask him for his name he refuses. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . Using your booking code you have access to all your flights. They are clueless at Lufthansa about this. (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). Or are they now making departing pax do passport controls work? Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. Pranjal is enthusiastic about new aircraft types and has his stories regularly picked up by renowned publications including Forbes. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. - I am looking into LH1153 on July 17th (748 PMI-FRA) and for C class, website says " Seat reservations are not possible on this flight." Is that a sign of overbooking? I couldnt of course. Now, you have more time to plan your trip while securing the flight for your expected dates. This post has been removed at the author's request. If you're flying Economy Light, your seat is currently assigned only at check-in. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. I am a senior citizen and had to bear the brunt of it on my health. We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. Please view our advertising policy page for additional details about our partners. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. But with this, they will soon be topping the charts. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). In such a case, you can change seats free of charge. To request the refund, you must call the Service Centre. Issuance of travel documents (tickets) 14 days before departure. We are traveling from SFO to Valencia this Tuesday 2/21 . Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. They position LH as premium, yet create these ridiculous light fares. Please note that passengers who have purchased an Economy Light fare on a continental route and have not made an advance seat reservation that is subject to a fee before checking in cannot change the seat offered to them at check-in without payment of a fee. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . You do not meet the conditions for sitting in an emergency exit row. Sorry, it was such a hassle for you. and then some people (Hallo Lue!) But that doesn't at all mean a middle seat will be assigned when better alternatives are available. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. You change your seat, but the new seat is cheaper or free of charge. On the plane it was obvious that there were many open economy seats. Won't respond to my refund requestwill have to do a chargeback now. WOW ! Arrgh! Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. You will be allocated a seat automatically when checking in. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. https://www.lufthansa.com/de/de/Sitzplatzreservierung. Aegean also does this (though I was assigned window or aisle seats on all three flights I took with them back in March; I do have Star Gold with United though). Never again. The amendment fee is not refundable and is forfeited if you do not board the flight. Tall people flying 6:03 pm. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. Not in terms of fares, but in terms of passenger experience. B) Why are you not refunding them when you change their seats ? I haven't booked these yet, but I need to book flights from SFO -> Frankfurt -> Nairobi -> SFO. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. I will wait until tomorrow or so. I stopped flying LH many years ago. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. I can't believe I really did this for more UA PQP. An advance seat reservation only applies per flight segment. Changes and cancellation conditions of the operating carrier apply. True, but Aegean does not charge the change of the seat for 25. This is the version of our website addressed to speakers of English in the United States. Some airlines do not allow you to pick seats if you don't book from their own web site. As most Airlines around the globe have been charging this fee for a long time, I fully understand. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. Please note, however, that for safety reasons there may be restrictions on your choice. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. Here you will find all information about the seat reservation fees in Economy Class. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. Book your preferred seat when booking your flight. It is not possible to pay the fare on the bus. Absolutely ridiculous they are a 5 start airline. Save money on airfare by searching for cheap flight tickets on KAYAK. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. This is not an ex-Philippine A350 and therefore has a 293-seat layout. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. Who benefits from this code share malarkey? Please note that the choice is limited under these conditions. You never know what it will be. At SFO United said I have to see the check Book your flights with Yatra.com and hold your seat for free. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. Visit www.lufthansa.com for more information. If you have a credit card that pays for such fees then this would be a charge the benefit would include. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Ski Helmet on Frontier Airline 7:23 pm. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. If a flight itinerary is changed by Lufthansa, e.g. Some of these are linked to specific airlines. Meanwhile, on the Lufthansa, the ability to choose seats suddenly disappeared. All Lufthansa flights have been cancelled. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. If you dont like your seat, youll have to pay an amendment fee, starting at $35. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. Alternatively, you may use. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Turkish took good care of me - but I thought it was strange. I go to the gate agent and ask for help. any time. Probably to facilitate service, again at the expense of customers. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. I can see the seating part of the interface, but the link to change seats is gone. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. I've had previous issues similar to Jojo Rabbit's. Even then, paying for every seat and piece of baggage may make other airlines seem more attractive. If not then call the operating airline. An exemption to the obligation of wearing a face mask can be made on health grounds upon presentation of a negative Covid-19 PCR test result (no more than 48 hours old) alongside the Lufthansa Group form signed by a doctor. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. United provided the Lufthansa confirmation with my reservation. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. I doubt it. Stay connected with the latest travel, aviation, and credit card news. I recently flew to Frankfurt and was happy to chose a seat at checkin. I flew three airlines in my trip to Greece from California. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights.
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