Reload using credit online or through the phone app. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Why isnt my app updating my tolls? Find information on toll roads, closures, and rates. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. You can unsubscribe from these emails at any time. Last Modified May 6, 2020. Very friendly employees easy to communicate with and have questions answered. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Harris County Toll Road Authority. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Voice messages left after hours will be returned the following day. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Ability to speak effectively on the telephone. Business operations will resume Monday, January 3, 2022. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. 3872. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Select Accept to consent or Reject to decline non-essential cookies for this use. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. .hmg-jb .apply-progress-bar li.active > a, By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. There is a $2 charge for reloading your tag. Join to view profile . The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. It is also up to the User to adhere to all Toll Operator requirements. Log in to manage your EZ TAG account. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. } Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Saturday 8:00 AM to 4:30 PM. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Unfortunately, you can only buy them at state stores or order them online. - Leading role in assigning and receiving I.T. They work really hard to support us and it shows. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Useful Information for HCTRA Customers . Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. doxo is not an affiliate of Harris County Toll Road Authority. You choose when and how much to replenish! Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Optional For Hilton Honors related questions or issues. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . ENGLISH. Customer Service. The staff responds very quickly and with details. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. .hmg-jb-panel-body { Must be able to adapt to dynamic, quickly changing telecommunications environment. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Join to view profile Harris County Toll Road Authority . However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. 10 followers 10 connections. color: #fff; Login. 281-875-EASY (3279) You may visit their website or send an . Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Payments are free with a linked bank account. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. DONATE NOW! If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. 2277 Plaza Drive, Suite 600 Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. 6538 South Frwy. For example, if a User wants to reload $20, the User will be charged $22. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. . } And Use The Features That www hctra org login Offers On Their Portal. Houston, Texas, United States. Click here They understand our culture and the positions we have open and provide candidates the fit it well. These essential cookies may also be used for improvements, site monitoring and security. Where We Are a Service Provider. US. You can pay for a Toll Violation Invoice you received in the mail online. 281-875-EASY (3279) Roadside Assistance. What If deactivate my BancPass Toll Sticker? border-color: #376d7d; Visit the Career Advice Hub to see tips on interviewing and resume writing. } What happens if I fail to register my License Plate as required? The minimum reload amount is $15. How do I contact customer service? .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { For quicker assistance, please have one of the available items below ready when contacting HCTRA. Phone Numbers. However you identify and whatever your background, we encourage you to apply today. . Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. BancPass service fees may also apply. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. 1485. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. TxTag has launched a new website to make it even easier for you to manage your account. Always responds quickly with answers to any questions. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Overview of CSC complaint handling. Occasional ability to work extended hours to accommodate case load demands. Sep 2015 - Dec 20172 years 4 months. Reach out to the HCTRA team using the information below. .hmg-jb a:hover, .hmg-jb a:focus { if(typeof jQuery == 'undefined') { /* only load jQuery if not present */ We'll be seeing you at 6:30 p.m. at Sherman Elementary! Get started today. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. background: #376d7d; + EZ TAG phone number . X | CLOSE. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars For roadside . What a useless bureaucracy. They found me something that really suited my personality and the type of work I like and they found it fast! BancPass users will be charged the electronic toll tag discounted rate. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Login to save this search and get notified of similar positions. Would you like to stay logged on? The latest complaint credit bureau reporting was resolved on Jan 21, 2013. If i have to pay somthing place contact me. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. You'll need to update your log-in credentials. They have given me comfort in knowing I can trust their recommendations for our staffing needs. Full Name. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Love my recruiters & clients. } document.write("
Information Technology Manager