I checked the other 17 windows and none had any play. 2023 4.2 Management. Log In. Beautiful window, no mess was left behind. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. The installers were courteous and professional. Installed 22 new windows, 2 entry doors, and new sliding glass door. I would highly recommend Rite Window. I was completely satisfied. Carefully explaining and communicating with us about our concerns. The work was done well and they kept the house clean as they went! Lifetime guarantee, not! Carl and Dave were on time and did a thorough and professional job. We will be using them again this year for another 5 or 6 window replacements. whenever concerns are brought to our attention. They were very carefull an cleaned up upon completion. BBB Business Profiles are subject to change at any time. This is huge because nowadays customer service like this is virtually non existent. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! The installers were very respectful of our property as well as being very courteous. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. The whole process was easy and priced well. I was not pleased with overall process of the window installation. We understand your dissatisfaction with this policy, and again we apologize. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. Who's crazy enough to start this website? Outstanding service, price, and installation. !Highly recommend!! From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. They put me on a list and kept me informed. RITE WINDOW REVIEWS. I dont know what his definition of play is but only 1/18 windows has play. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was amazed at how quickly they removed and installed the windows. We pride ourselves on the quality work we provide, while delivering great customer service! We consider the ultimate barometer of our job performance to be Angie's List. Roofing, siding, and gutter services. They are clear with their pricing and the entire process. One of the frames was damaged and the installer immediately notified the office. Hired and fired with-in a month because I couldn't close deals. BBB Business Profiles may not be reproduced for sales or promotional purposes. When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. We are happy we went with them. Could you enlighten me? The price was good for the door and the company has good customer service. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. Great work, Quality windows Continue reading . We love being able to have a cross breeze in our living room again. Reporter2060517 Sign in to contact user. After window replacement they cleaned up everything. Sharing is caring! Highly recommend the Rite window product and installation team. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Ratings by category. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. KOHLER LuxStone Bath & Shower Consultation. The best customer service experience Ive had in a long time. We're sure you'll have success with another window provider, and congratulations on your new home! We complete our work quickly and stay within your budget, no matter what type of project you have in mind! Roofing, siding, and gutter services. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. Teamwork makes Rite Window great. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They were very good! From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. Rite Window has a proven history of customer satisfaction and service. Thanks to this information, I will purchase from Rite Window. Customer service was great and very helpful! This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. It really looks great and we are looking forward to using it. Rite Window is best known for providing excellent customer service and reasonable prices. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. Honest and Straightforward Continue reading . 10/21/2013. They cleaned up both the inside and outside of my house beautifully. Find hiring guides, material costs, expert advice, how-to's and more. We heard an ad on the radio and decided to call and ask for some information. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. Can't say enough about what a great job Phil did in installing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thanks so much! As a matter of policy, BBB does not endorse any product, service or business. I had contracted in October, the installation was December and I have the 0% financing which helps. Copyright 1997-2023 Ripoff Report. Excellent windows, great installer. I am now refiling. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. Rite Window is proud of our record and we welcome the scrutiny. Create new account . Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. 4.2 Culture. Your email address will not be published. If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. Window Selection/Installation Continue reading . verify whether or not your pro is properly licensed. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. That did not make sense to me. Please note that HomeAdvisor does not confirm local licensing. Believe me it was not a pleasant day to say the least . Wayne was very knowledgeable and the guys installing did such a great job for a big project. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Cool Springs Valley Shopping Center, 1945 Mallory Lane, Suite 130, Franklin, TN 37067. From the Representative to the installers, there was a feeling of that they really cared about our needs. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. Company was very argumentative when I told them I wasn't pleased. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. Our deck was a mess and we needed to sweep and then hose down after. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Very detail oriented and kept my property clean. All. Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. Finished Roof Looks Awesome! In addition, the company currently maintains an A+ BBB rating on over 130 reviews. They say they stand behind their product and they really do. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! Just one window but done right! Excellent product service and installation. Hello Pamela, In addition, the company currently maintains an A+. The shower is spectacular could not be happier with this project start to amazing finish. Excellent workmanship professional installers! That's why we tell you the price up-front. Thank you. The project was completed within the time frame we were told. The RW slider screen weighs perhaps 2 lbs. Find a Business Add Your Business So the situation is my fiancee and I are buying a home. Before Rite Window I owned the Massachusetts franchise of a national window company. Reply. Installation of 14 windows was completed in promised time frame ONE DAY ! Bang up job! We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. The home is in real nice shape. I didn't dispute the claim. RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 I was pleased with the job. They did excellent work and cleaned up perfectly after themselves. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. (wink) Enough said. Advertisers above have met our Not much for a big company, but this is a tiny company. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) I just don't get it from a business perspective but maybe I am missing something. Will use rite window again in the future for sure. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Customer service contacts and company information. I feel we got a quality product relative to the overpriced competition. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. Very professional. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. Truly a Team. The installation team was very professional and thorough. They are available in a wide range of styles to suit your budget and tastes. Replaced a bow window and a patio slider. Less than 3hours to install in the light snow. Respectful and Courteous Continue reading . The fact of the matter is I am unable to do either. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. From the initial consultation to the finished installation, you'll know you're in good hands. The windows look very good and are high quality. Inside, dust was everywhere as well as bits and pieces that required vacuuming. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. Thanks to this information I will not buy from Rite Window. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. The whole process was smooth and easy. Looking for more information? Check out these tips from MattZurcher, Sr. VP of Customer Care. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. Specializing in Roofing, siding, and gutter services. Kansas city Missouri, seal-rite Seal-rite windows they owe me for 19 hours of pay @8.00 per hour they shut down n never paid me. No high pressure sales calls!!!! Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. Very clean and polite. Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . We also repair/replace broken or failed units of glass, screens, and patio doors. We also hold a 5-Star rating from Guild Quality. Thanks again. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. Rite Window rocks!! The price was half the cost Id been quoted from others, I wish Id done it much sooner because things only get more expensive as time goes on. Get a Quote Customer. I must give credit to you though for contacting me and coming back out to address the problems again. Great windows and installation Continue reading . Prior, we had an Anderson slider and the difference in materials was marked. I found every aspect of this process of window replacement easy with Rite Windows. Well, all went fine until I got the first bill. Respectfully Leslie Greeley Brewster Ma. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Installers were excellent! No, BUILT-RITE WINDOW CORP does not offer a senior discount. Enter the confirmation code from your mailer and publish your review of Rite Window. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. I recommended them to neighbors, and two neighbors got their houses done by this company. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. Other than new windows and a few stray staples from the old windows you would not know we had an install done. The windows look great, and I wouldnt hesitate to use them again. Vacuumed when they finished. I would truly recommend All Rite to everyone. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Previous windows had major condensation problem to the point of freezing. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Both were done very well, excellent products and they cleaned up well. I highly recommend Built-Rite Windows. They came back days after the project was completed with a new motion sensor light and installed it. The process was quick and easy and the windows came in earlier than promised. From START to FINISH Great Service all around! Continue reading . The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Thank you. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project.
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