So I opened a btconnect account and now after several years they have suspended my btconnect account without informing me. The simple solution is to buy a domain from BT using the BTConnect.com email account and so BT will have to keep your BTConnect.com account as it needs to be renewed every two years using the same email account. on Is this correct? Why should they care for carpet beggers? accurate but you should confirm any information with the product or Username: your email address including the @btinternet.com or @btopenworld.com part. In other words, they couldn't care less for people who are paying nothing. 11:23 AM. Thanks Message 1 of 5 (6,436 Views) 0 4 REPLIES bobpullen Community Gaffer Posts: 16,499 Thanks: 4,379 Fixes: 280 Check your postcode: Enter your postcode and address into the box on our Uswitch broadband page to see what home broadband is available in your area. 07:32 PM. Unless we've said otherwise, products are in no particular order. Ofcom isn't happy. This thread is two years old and so is the information. Leave a voice message by calling +44 162 824 4000, Option 4 and state your Name, RN Number or your . If you'd like to keep it, you'll need to pay for BT's Premium Email service which costs 7.50/month for up to 11 email addresses. Can I move my BT email address to another provider? And these fees arent fixed with the same scrutiny as their broadband or landline fees. I'm switching from Plusnet, will I lose my Plusnet email account? 30-04-2020 When you cancel your BT Broadband package you should be offered the different types of email when you log onto your MyBT. Anyone shed any light on this ridiculous situation. This is an option for residential customers using the btinternet.com email addresses. It also has a comprehensive list of my contacts set upand I still haven't worked out how to do that in BT mail !! When you leave your email address will be automatically downgraded to basic mail which means it will only be accessible via webmail and not email clients or apps on phones. This has the same functionality as your old BT Mail account, though it will cost you a fee each month to keep it going. Computing and has been quoted by the BBC, Reuters and The Guardian. "it is possible to tranfers your business phone and broadband over to a home/domestics account, but you are not able to transfer the the Business (@btconnect.com) email address. Browse through those to see if there are any that require you to log in with your email address. Will i lose them when i leave BT, and i have a password problem at the moment, who can i contact? I really fear I will lose my emails now and am thinking of involving the regulator as BT prevents me from keeping my email address. We may also receive compensation if you click on certain links posted on our site. I left BT Business about 8 years ago and my btconnect email address is still working. I want to PAY. Find the email address you want to recover and click See Options. BT Ireland. She's also been editor of Which? The short answer is yes, sometimes but the real question is, should you keep your email address when you switch broadband? The optional, Standard email that comes with any broadband package from BT, You're the account holder of the gaining account, The gaining account already has an email address linked to it, You know the password of the email address you want to move, The user of the email address doesn't give their permission, It's linked to a BT ID that doesn't belong to the user of the email address, It's linked to a BT ID that has other email addresses linked to it and not all of those email addresses are to be moved. i am thinking of leaving bt and wondered if i can keep my@btinternet email address as it is used for a lot of online accounts? We endeavour to ensure that the information on this site is current and Other forum responses suggest you can keep it as did the agent I just called in your business cancel team as well as your business team chat agent. Whether youre in a contract or not, we explain the steps and outline the costs. If we can't transfer your number or you want a new one, you'll get an email or letter with your new number. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. So I did it and it still works for now. Here's how to set it up: Note: Make sure you migrate to a new, free email account BEFORE you switch provider, as setting up a new email account and forwarding all your messages and contacts will require access to your old email account. Our address is Level 2, 20 St To keep your Business (@btconnect.com) email address active after you have moved to a home/domestic account, you would need to purcshase a hosting pack to keep the address active.'. I have the infinity package and was told that the only way to change the name on the account would be to close the active account and start a new one but, and it's a big but!! While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Does BT charge for keeping email address? If there's no email address linked to your account, you'll need to create one. You or any of the users linked to your account can link your email address to another BT Broadband account or, Your email service will be downgraded to Basic email, When this happens youll be able to upgrade to Premium email via, Users of email addresses linked to your account will also be downgraded to Basic email. McAfee does not analyze btmail.live for mature or beside the point content material, simplest safety checks are evaluated. We are a credit broker and not a lender and Google Chromes password manager will have a list of all these websites along with your login details and passwords. What is a 4g dongle and how does it work? https://www.bt.com/broadband/extras/chooseemailtype1, on Do you lose your BT email address when changing provider? 02:39 PM. Before you start, check that the gaining billing account already has an email address linked to it by logging in to My BT with your BT ID. If you have BT email and you cancel your broadband with us, you can: If you don't make a choice yourself, we'll transfer you to Basic email. One of the main concerns long-time broadband customers have when looking to switch providers is whether they can keep their existing email address thats linked to their broadband account. I have been doing this for the last four or five years. Whilst we don't recommend sharing passwords, the move can only be done if the owner of the email address to be moved is happy to share their passwords with you. With upload speeds usually lagging behind download speeds in the UK, read our tips on how to improve your service. Nicole Chesser, External Communications Manager. our partners for featured placement of their products or services. that may be true in principle but I am failing miserably and am now running out of time. 06-06-2022 It is essentially the free Yahoo! How to Market Your Business with Webinars? When you switch from BT broadband, BT will keep your BT Mail account live for 60 days. Rules Just need to work out how to create a contacts list. During this time customers may wish to sign up for BT Mail Premium, a paid email service, to keep both the BT email addresses and emails connected with their old account. You can keep your Sky email address for as long as you want after you've cancelled your broadband, as long as you keep using it regularly. You can contact BT Ireland by phone: 1800 924 929, or at the addresses listed below. I'm here because I am led to believe by BT that the decision to close down our btconnect.com email addresses has come from Microsoft365 to whom all of BT's business addresses were sold/ migrated some years back. I use it for banking, paypal, ebay, forums etc etc etc. Although it's a legitimate concern when you're considering changing your broadband provider, there are some quick, simple ways to make sure it doesn't become an issue. Then when you cancel the BT Business Broadband and lose your btconnect.com email address, all your customers have your new email address. It seems to be being used as leverage to prevent customers from cancelling. At the weekends youll find her running the South Downs with a springer spaniel called Squeaky. In the pop-up window, enter your old email address, and click on Continue. You no longer need to take BT Premium Email if you wish to keep your BT email address. BT has announced it is tripling the amount former customers will have to pay to keep their BT email address when they switch provider. Re: Leaving BT: Can I keep my btinternet.com email address? Featured risks from irritating pop-ups to hidden Trojans, that can scouse borrow your identity, might be published. This can create a dilemma when it comes to switching packages for a cheaper, faster or more flexible deal. 06-03-2017 During more than 6 years at the British Heart Foundation, she edited its flagship magazine, Heart Matters, and became head of content for healthcare innovation. You can still access yourBTemail address for 60 days after you switch to a new broadband provider. on The smartest thing to do is get an email account that will move with you. on During this same period, you can also decide to link your BT Mail account to a friend or family members BT Broadband for free. 23-06-2022 But as above, really not sure what it is you want to do! Click Accounts and Import and then Import mail and contacts. Finally, in order to keep your information secure, delete all your old emails, especially ones that might have personal information in them. Find out what each of the main broadband providers do with your email address if you switch from them. 25-04-2017 Convert to a dial up account, you must access it at least once every 90 days to keep it active. 4 Do I have to pay BT to keep my email address? A game than can be played for hours. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. If you abandon it, Sky will close it down, assuming it is inactive. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Level 2, 20 St Thomas St, Then, once you have setup your new email account, you can set up forwarding on your old ISP email account to your new email address before you close it. I have BT broadband, will I lose BT Mail? They can stick that where the sun don't shine. Broadband packages often come with a free email address when you sign up. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. If you have an email address withSkyyou can continue to use it after you switch to a new provider without having to pay a fee.
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