A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. This is absolutely maddening. So, you might need to create a new Microsoft account. Microsoft apparently expects their customers to understand the distinction by mental telepathy! One last method would be to sign in to your email associated with your Microsoft account. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Can't access your account? If its you, go back and sign in. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Thank you for posting to Microsoft Community. Microsoft will permanently delete any account which has not been active for the past 2 years. In this guide, we will show you the possible causes and potential solutions to this issue. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. It says my account does not exist. A Office 365 account is used for activating Office, not to logon to Windows. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? Check products or services. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. That Microsoft account doesn't exist. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . Enter a different account orget a new one. She has been the MiniTool editor since she was graduated from university. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Below is a guide on clearing the cached data on the Edge browser. Super User is a question and answer site for computer enthusiasts and power users. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. A few months ago I created this account and now it says that it doesn't exist. Not associated with Microsoft. This is extremely frustrating. On the next page, fill out the necessary details. These login loops can happen in software or on Microsofts web site in many different locations. We'll ask where you'd like to get yourverification code and selectNext. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Identify those arcade games from a 1983 Brazilian music video. I have the same error from the same steps but with a different cause and solution. Feel free to let us know the solution that helped you fix this issue in the comments below. So frustrating. A local account is like setting up another user, but it's only on that one computer. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Then we were able to add the workplace user. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. This is an easy fix that I could not find on the Microsoft support fo. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. He has work experience as a Database and Microsoft.NET Developer. Should you upgrade? Select Reset password below. You will have to use the original account id. Cache in the Safari browser stores website data, which can increase site loading speeds. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. "That Microsoft account doesn't exist. Is it possible to create a concave light? If not, select the checkbox next to the device. A Gamertag is meant to serve as an identity only on Xbox. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Report abuse. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. That said, these aliases cannot be used to login into a Microsoft account. Enter a different account or get a new one. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? I had deactivated all possible Settings in Privacy settings. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Learn more about Stack Overflow the company, and our products. From there, click on the control and customize option. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. Once the account has been created, you can start using that Microsoft service again. hi@Tshaw are you using Outlook or Outlook Office 365 action? At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! If so, please select work or school account and . If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. I DO NOT WANT MY WORK LINKED TO HOME. Guiding you with how-to advice, news and tips to upgrade your tech life. Microsoft. @LukePuplett: by triggering a re-install of Window. 6. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": I am trying to sign in to a new computer using my Microsoft account. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. If not, select the checkbox next to the device. If you forgot your Microsoft account password, follow these steps. No. What do I do? I've also tried an O365 works account I have after . Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. All Microsoft accounts are either work/school or personal. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I decided to created another new Email account and start switching the good email to the new account because . The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. 3. But, I get a message saying "The Microsoft account doesn't exist. If you arent an admin, see How do I find my Microsoft 365 admin? My answer is to jettison Microsoft for something that works. Then the Problem was gone on Windows. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? A great place where you can stay up to date with community calls and interact with the speakers. However, clearing the cached data will help resolve stored data issues affecting account access. I know the account is valid because it is the same one I am using in this forum. If you are having troubles fixing an error, your system may be partially broken. Windows 11 how to upgrade. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. These are different to MSAs. Office LTSC is the enterprise licence version of Office 2021. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Enter a different account orget a new one. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. I have my phone number setup in my account, so instead of email, I used my phone number. You only need to follow the steps carefully, and you should be able to sign in to your account again. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. WDAGUtilityAccount: What is it & Should you Disable it? When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point.
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