font: italic normal 11px/1 Arial; How to Use the Southwest Rapid Rewards Shopping Portal, Flying With 10 or More? .swa-footer--copyright-text a:hover{ So easy! html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } More information on how to change or cancel your flight, Good news - your first two bags fly free on Southwest (weight and size restrictions apply). At almost all our airports you willfind self-service kiosks to assist you - unless you need special assistance you normally do not need to stand in the full-service line. 588-2900, Calling from Bahamas } The email address in the message showed, [emailprotected] via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. A mix of clouds and sun. We accept email correspondence from Customers. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Hi Claudia, I am so sorry to hear about your husband. An email saying "Congrats!" and claiming you've received some sort of "Southwest Airline [sic] reward" is legitimate. However, the Southwest Airlines giveaway on Facebook is not real and is not coming from the company. height: 1px; ~jm, If you found one or more of these answers helpful would you mind marking the answer(s) that helped you a solution to help others who may have the same question. High 56F. To learn even more about our corporate citizenship efforts at Southwest, visit southwest.com/citizenship/, Questions? } Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isn't being delivered to your junk or spam folder. Home airport MDW, frequent visitor to MCO to see the mouse. Looking for Southwest Airlines contact information? max-width: 100%; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } This was not a legitimate message from the company. The email address in the message showed, support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. Yes. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { (adsbygoogle = window.adsbygoogle || []).push({}); Weve been receiving many messages from our readers regarding a fake Southwest Airlines Giveaway. right: 185px !important; If your flight is canceled and you are standing in an airport frantically searching on your phone, you can easily be fooled by these scam sites. Your email address will not be published. 1 person can ALWAYS fly free with you on Southwest? You can track your flight credits by logging into your Rapid Rewards account, and/or search for unused flight credits, or via the Southwest app. n Never click on links or download attachments from unknown emails. You need to know New Zealand Herald, Ocasio-Cortez mocked on Twitter for bragging about killing thousands of Amazon jobs: Resign in disgrace Fox News, JustPark scam: Couple's warning of bogus parking payment site Impartial Reporter, 6 Tax Filing Tips for Retirees, According to Finance Experts Best Life, Smart banking technologies coming to NZ: What banks are doing to Stuff, Its Disgusting: The Con Artists Who Exploit Mass Shootings The New York Times, Someone Transferred Me Money by Mistake and Asking For It Back msnNOW, Listen to student-loan borrowers, not the GOP The Herald Journal, State: Protect yourself from bad tax preparers Troy Record, GOP Strategist Tears Donald Trump Jr., CPAC To Shreds In Yahoo! For problems with the Rapid Rewards Shopping Portal, visit the portal and then scroll down to the bottom and select Contact Us. FOR MORE INFORMATION: Learn more about phishing scams at BBB.org/PhishingScam. Youve received a Southwest Airline reward You have been accepted! Meanwhile, the body of the email claimed, Youve received an [sic] Southwest Airline reward.. Pool company sued by AG for allegedly scamming homeowners out of $1M-plus, Beware of post-disaster document replacement scams Newstalk KZRG, Police arrest suspects behind online Ponzi scheme HoggPool Ahram Online, Diana Clement: Using your credit card online? Winds light and variable. )"; Can I ever be removed involuntarily from the mailing list? div.footer div.flex-placement b a:hover { that is degrading to another person. HeyLink.me | southwest airlines +1 [8552352059] reservations number. } The Scam Email. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. The email address in the message showed, "support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com." This was not an official Southwest Airlines email address. 10:36 AM The Report Phishing add-in provides the option to report only phishing messages. T: (212) 244-1732. Opens new window. Report Scammers To Facebook Here. Calling from United States html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { height: 6px; If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. Your late Founder would have done the right thing years ago when SW began. OK, good. position: absolute; Indeed, cyber-criminals routinely dispatch fake e-mails, which themed with current stories, deceive recipients so they would inadvertently click a given web-link or view an attachment. There is information in the previous heading. Whether you are flying this summer or not, look out for these phony surveys and flight change alerts that appear to come from major airlines. If we unsubscribe you, you can re-subscribe at any time. width: 1px; Like many other scams, this is just one of the plethora of phishing scams meant to steal your private info. See if the website is legit with our validator: I can tell a scam by looking at the return address. } /* Spanish Homepage footer */ External site which may or may not meet accessibility guidelines. display: inline-block; We plugged the link into the malicious URL scanner on ipqualityscore.com. Also for your own account security I would recommend blurring out your rapid rewards number in the picture. Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed or approved by any of these entities. What e-mail program (installed program like Windows Live Mail or the Windows 10 Mail App) and/or web-based e-mail service (Hotmail, Outlook.com, Gmail, Yahoo, etc.) )"; The phishing emails appear legitimate and carry the logo of the airline that the scammer is purporting to be, however, it is a very simple matter for . If it is believed that scammers accessed sensitive personal and financial data, it's advised to immediately call your bank and credit card companies to alert them to the matter. background-color: #3b5998 !important; left: 482px !important; div.footer div.flex-placement b a:hover { Have you tried our most popular self-service topics? If youre signed up under multiple email addresses, youll need to repeat these steps for each email address. Join my Families Fly Free program to learn my simple process so you can start making more priceless travel memories before your kids leave home. If you've gotten a phony airline email (whether you lost money or not), help others avoid the same pitfall by filing a scam report at BBB.org/ScamTracker. This was a phishing email directing me to a plausible sounding survey website. The scan also confirmed it was a phishing link. width: 273px; position: absolute; A search of Google for your email provider and the words two-factor authentication should take you to a page that will instruct you on how to set that up. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Moreover, the web-links in the e-mail don't take onto anything even slightly looking similar to a Southwest URL. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { I had received the offer as well (and signed up although time may be scarce) - you can verify that this is a legitimate site by going to the "ways to earn points" section on Southwest.com and taking surveys will be listed there as well for those that didn't get the targeted email. .swa-footer--copyright-text, .footer-copyright--text { Make your family and friends aware of the fake Southwest Airlines giveaway on Facebook by sharing this article on social media using the buttons provided. Keep it Clean. Scroll down to view your Email Subscriptions and click Edit to modify your preferences. n Go to the source. [data-class="swa-g-screen-reader-only"] { } (adsbygoogle = window.adsbygoogle || []).push({}); Here is what the real Southwest Airlines has to say about this fake offer: While we do offer very LOW fares, we are not currently offering FREE flights, as some of you may have seen on a fraudulent page. text-decoration: none !important; /* Air CheckIn Banner Button Fix */ text-decoration: none !important; Well email you throughout the week with featured content like promotions, sales, news, and more so youll always be in the know. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { You will have to fill out your flight number and incident date, so even if a flight is not involved, be prepared to fill in that field with something. My name is Lyn Mettler and I show families how to fly free so they can make more priceless travel memories before their kids leave home. You dont actually have to make up any flight info it is not a required field. Box 36647-1CR div.footer div.flex-placement a:hover { So every time you fly, your friend can too. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { } .facebook-share-button-command--button { html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Need to get in touch with Southwest Airlines? .swa-footer--copyright-text a:hover{ I just emailed them this morning about some missing points for a Turbo Tax promotion. } Scammers often send out mass emails that contain little or no personal information. Anything in the way of compensation would be greatly appreciated!!!! white-space: normal; } Select Special Offers at the top of any Southwest.com page and follow the popup prompts. - edited } 1 Love The Scam Email The email address in the message showed, "support@1785962.qaiecg5.com via. } )"; font-weight: bold; How to use flight credits You're trying to make a change for just one Passenger on your reservation You're getting an error online More phone numbers Before & during your trip After your trip Email us When should I email? text-decoration: none !important; 1 Love Reply Re: Rapid Rewards and Fraud. After your drop off your bags then you can take your boarding pass and proceed through security. If your email address is not on the mailing list, subscribe to the mailing list again. THE CONCERN: Scammers know that summer is high travel season and they are capitalizing on it with phishing emails that look like airline notifications. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } */ .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { The Report Message add-in provides the option to report both spam and phishing messages. - edited Meanwhile, the body of the email claimed, "You've received an [sic] Southwest Airline reward.". Home. Home. .swa-footer--copyright-text a{ 1-888-850-3958 1. Scammers sometimes attempt to spoof company websites. font: italic normal 11px/1 Arial; While we are exposing fraud related to travel, be also aware of schemes promising Free Airline Tickets and Airline Credit, scams that are going around as well. It uses the company logo and has a professional design and well-written copy. I did want to let you know that I do not work with Southwest. 03-30-2018 font-weight: bold; html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { [data-class="swa-g-screen-reader-only"] { You will want to go to Southwest.com and click on Contact Us to reach out to them directly. Related article: Fake-mails Troubling Credit Union Customers. color: #636363; color:#111B40; Be Nice. Note: Delta Air Lines and Southwest Airlines Company are BBB Accredited Businesses. An email message containing instructions on how to reset your password has been sent to the e-mail address listed on your account. width: 348px; color: #636363; Choose wisely! width: 273px; font-weight: bold; } 1-844-670-7914 You have permission to edit this article. What should I do if Ive unsubscribed but Im still receiving emails? } If your email address changes, youll need to unsubscribe your previous email address and subscribe using your new email address to continue getting promotional email from us. Opens new window. Please contact us so that we can investigate the scammer. Share with Us. Phishing emails look like alerts from airlines. If you have a Facebook account, this can be a fast and easy way to get the answers you are looking for! color: #636363; Luv Voucher Email 01-20-2021 09:44 AM Glads77 New Arrival I called to have some travel funds extended in November 2020 because they were expiring. We strongly advise to never click links in phishing emails. 1-800-243-8372, Existing Hotel Reservations left: 278px !important; Direct message Southwest with a comment or question on their Twitter account @Southwestair. text-decoration: underline !important; white-space: normal; mattel masters of the universe: revelation. div.footer div.flex-placement b a:hover { left: 277px !important; /* Air Booking Select - Fare benefit first th width */ Check Out Southwest Group Travel to Save, Southwest Rapid Rewards Priority Credit Card Review, How to Find the Best Airport Parking for Your Next Trip, 101 Ways to Earn Southwest Points to Fly FREE [2023], Chase Sapphire Preferred Review: My FAVORITE Card for Traveling Free. Without any doubt, the e-mail is a scam, while having the least close similarity with a few other craftier ones which float across social-networking websites or through e-mail, nowadays. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. External site which may or may not meet accessibility guidelines. Select My Account, then Profile, then Communications. } #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { We will unsubscribe you if this happens frequently. 1-855-202-3403 html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { No racism, sexism or any sort of -ism Create a password that only you will remember. We plugged the link into the malicious URL scanner on ipqualityscore.com. Voices, Aishwarya Rai, Alia Bhatt and a credit card fraud The Indian Express. Rather than try and call Southwest about a problem with Southwest points, Ive found it much simpler and quicker to be in touch with Southwest customer service online. width:556px !important; Fake-mails Troubling Credit Union Customers, Anti spam / Anti virus business solutions. The first one, the texh support, is, Let's look at what ChatGPT is, the most notorious ChatGPT scams, the pros and cons, Here is a powerful guide on how to efficiently block every harmful website on the, How To Be Notified When Your Personal Info Is Leaked Online Here is how to, Here are the most effective ways to protect yourself from phishing. } html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { } .air-check-in-edit-contact-information-banner--link { bottom: 200px; Scammers sometimes attempt to spoof company websites. padding-top: 5px; If readers are suspicious that an email or text message is part of a phishing scam, simply close out of the message and contact the company that was referenced by reaching out through an official phone number, email address, live chat, or support website. The email address in the message showed, "support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com." RR: 20253625302 to view your Email Subscriptions and click Edit to modify your preferences. } The Return of the Museum Ball, Photos: Huntington wins sectional championship, Photos: WV State High School Wrestling Tournament, Friday, Photos: Cabell Midland vs. Spring Valley, boys basketball, Photos: Wayne advances to state tournament with 53-27 win over Winfield, Photos: Boys basketball sectional final, Fairland vs. Nelsonville-York, Photos: America's Best Restaurants visits Savannah's Bistro, Photos: Guyandotte Neighborhood Association packages PPE for first responders, Photos: Neurodiversity Alliance kick-off at Marshall University, Photos: Burlington Black History Bus Tour, Tweets from https://twitter.com/heralddispatch/lists/hd-news-4. 1-800-I-FLY-SWA (1-800-435-9792), Articles Left at TSA Checkpoint Have the latest local news delivered every afternoon so you don't miss out on updates. When you click, they can gain access to your computer and steal your sensitive personal information. } Whether you'd like to share kudos from your last flight with us or tell us if there is something we could do better, please drop us a line and let us know. width: 348px; right: 25px; There youll be presented with a form where you can fill out all the details about the transaction for which you are expecting points. 1995 - 2023 by Snopes Media Group Inc. Youve received a Southwest Airline reward You have been accepted! Meanwhile, the body of the email claimed, Youve received an [sic] Southwest Airline reward.. /* Air Booking Select - Fare benefit sub-label workaround */ Remember, even if you unsubscribe from our promotional email, you will still receive emails when you book a flight on Southwest.com. /* Air Booking Select - Fare benefit sub-label workaround */ Learn more about flight credits, We understand plans change.We never charges fees to change or cancel your flights. If they click the link, the victims are required to fill in personal information, which, in turn, will lead to identity theft, so beware. Further, the message used the word an instead of a before the word Southwest, and also mistakenly used the singular word Airline instead of Airlines. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. Check out our previous reports! Click here to stay informed and subscribe to Herald-Dispatch. You could write Southwet's CEO Gary Kelly CEO Southwest Airlines P.O. The Southwest Promise(cleanliness and social distancing), If you cancel a flight with a nonrefundable fare, you'll receive flight credits (think of it like store credit!). 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions This was not a legitimate message from the company. Let me know if you have any problems contacting Southwest Airlines customer service! width:556px !important padding-left: 30px; Follow the prompts to add your bags to your reservation. padding-left: 30px; html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { HOW THE SCAM WORKS: You receive an unsolicited email that appears to be from an airline. No matter the exact message, the scam email instructs you to click a link to learn more. height: 1px; div.footer div.flex-placement a:hover { #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} } Click Contact Us and then Send us an Email Message. Please avoid obscene, vulgar, lewd, n Don't take unsolicited emails at face value. Worryingly, according to security investigators examining the above mentioned ploy, it's because of phishing e-mail scams like ones just shown that phishing attempts are increasing online. We plugged the link into the malicious URL scanner on ipqualityscore.com. 03-30-2018 content: "(Temporarily suspended. pretty polly sheer shine tights report southwest airlines phishing email Aside from the grammar mistakes and casual writing, this fake Southwest giveaway asks people to access a third-party website with nothing to do with the airline. } bottom: 200px; one. It may take up to 10 business days to process your request. var switchTo5x=true;stLight.options({publisher:'8e715100-b8ff-4c58-a408-06e562ec6acd'}); SPAMfighter 2003-2023All rights reserved. On June 18, 2021 I was given Case #24992291 when I explained that my husband passed away & I requested a refund of his non-refundable fare. font: italic normal 11px/1 Arial; right: 185px !important; Always be sure to look for that little blue checkmark next to our page name, and make sure not to provide any of these scam pages with your personal information.. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } 1-800-751-9038 (En espaol), Calling from Grand Cayman 209 West 38th Street. /* Fare chart comparison flyby */ } Earn up to 10,000 points per night on hotel stays. } The link included with the email was dangerous and should never be clicked. An email saying Congrats! and claiming youve received some sort of Southwest Airline [sic] reward is legitimate. In a recent Phishing attack on airline company employees, $2 million worth of flight tickets were stolen by a fraudster. I spent three years caregiving for my mother before she passed in 2016. Be Proactive. /* Air Booking Select - Fare benefit first th width */ html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Youll receive periodic emails we promise not to spam. Notify me about the newest scams every week. If you agree, then you should take a look at our Business Solutions to Spam Filter & Antivirus for even the latest version of Exchange Servers - your colleagues will appreciate it! html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } )"; /* Temp - GNAV Espanol Chase ad font-sizefix */ Checked baggage FAQ left: 277px !important; Red Flag Scammers | We provide our readers with up-to-date worldwide scam and fraud news. overflow: hidden; .air-check-in-edit-contact-information-banner--link { Log in to your Rapid Rewards account on Southwest.com. text-decoration:underline; The communications are sent in hopes of collecting personal or account information (usernames, passwords, email addresses, credit card and social security numbers). Compliments, comments, and complaints can be sent via email. Except it wasn't. I knew this immediately as I have never flown on Southwest Airlines. text-decoration:underline; A scam e-mail posing as a message from the well-known Southwest Airlines is presently circulating online, according to digitaljournal.com dated July 25, 2012. Threats of harming another Privacy Policy Trademarks Do Not Sell/Share My Personal Information. } } Unaccompanied Minors and Children Flying Alone, View all self-service topics in our Help Center, More information on how to change or cancel your flight. } We strongly advise against clicking any links or calling phone numbers that are mentioned in these kinds of phishing emails. For example, instead of southwest.com, which is the official website for Southwest Airlines, scammers might pretend to be the company's support team by registering a fake website such as southwest-rewards-support.com, for example. n Hover on links to see their destination. 0-800-012-1916 Out-of-the-blue emails are often attempts to install malware on your computer and/or steal your personal information. Your purchase was successful, and you are now logged in. report southwest airlines phishing email; Posted by: Comments: 0 Post Date: June 9, 2022
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